Privacy Policy
Effective date: October 4, 2025
PlumberHacks.com (“PlumberHacks,” “we,” “us,” “our”) provides DIY plumbing guides and a directory of plumbers. This Privacy Policy explains what we collect, how we use it, and your choices.
Information we collect
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You provide: name, email, phone, business details (for directory profiles), reviews, messages you send us, and any files/images you upload.
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Automatically: IP address, device/browser info, pages viewed, referring/exit pages, and approximate location (city/region) via cookies and similar technologies.
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From third parties: analytics providers, advertising networks, payment/commerce processors (if used), and public sources.
How we use information
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Provide and improve the site, content, and search.
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Create and manage directory listings and user accounts.
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Moderate reviews and prevent fraud/abuse.
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Send transactional messages (verification, service notices) and optional marketing (with your consent where required).
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Analyze usage to improve features and fix bugs.
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Comply with legal obligations and enforce our Terms.
Cookies & tracking
We use cookies, local storage, and similar tech for login/session, preferences, analytics, and (if enabled) ads/retargeting. You can control cookies in your browser; blocking some cookies may limit features.
Analytics & ads
We may use tools like Google Analytics and privacy-focused analytics. We may run ads or affiliate links; advertisers may set or read their own cookies. See their policies for details.
Directory listings & user content
Information submitted for a public directory profile (business name, phone, service area, hours, certifications, etc.) will be publicly visible. Reviews you post are also public. Do not submit confidential or sensitive information in public fields.
Sharing information
We share information with:
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Vendors/Service providers (hosting, analytics, email, payments, support) under contracts that limit their use to our services.
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Legal/Compliance when required by law or to protect rights, safety, and security.
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Business transfers (merger, acquisition, asset sale).
We do not sell personal information.
Data retention
We keep personal data as long as needed for the purposes above, to comply with law, and to resolve disputes. We delete or anonymize when no longer needed.
Your choices & rights
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Email: opt out of marketing via unsubscribe links; you’ll still receive essential notices.
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Cookies: control in your browser; use built-in “Do Not Track” or privacy settings.
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Access/Correct/Delete: contact us to request access, correction, portability, or deletion of your personal data. We may need to verify your identity and retain some data as allowed by law.
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Jurisdictional rights: If you’re in the EEA/UK, you may also object/restrict processing and complain to your data protection authority. If you’re a California resident, you may have CCPA/CPRA rights (know/access/delete/opt-out of “sharing” for cross-context behavioral advertising). We honor applicable requests.
Children’s privacy
Our site is not directed to children under 13 (or the minimum age in your region). We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.
Security
We use reasonable technical and organizational measures to protect information. No system is 100% secure.
International transfers
We may process data in the United States and other countries. Where required, we use appropriate safeguards (e.g., SCCs).
Changes to this policy
We may update this policy. If changes are material, we’ll provide reasonable notice (e.g., by posting on this page or emailing you).